Privacy Policy — One Earth Solar

Effective Date: June 3, 2026

Introduction

One Earth Solar LLC (1earthsolar) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our SMS/text messaging programs.

Information We Collect

Personal Information: Name, email address, phone number (including mobile number), mailing address, and other information you voluntarily provide.
SMS/Text Message Consent Data: Records of your opt-in consent for transactional and/or marketing text messages, including the date, time, and method of consent.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website usage.

How We Use Your Information

To provide our services and process your requests for quotes or installation.
To communicate with you about projects, appointments, and account updates.
To send transactional SMS messages related to your account (with your consent).
To send promotional SMS offers and content (only with your explicit, separate consent).
To improve our website and services.
To comply with legal and regulatory requirements.

SMS / Text Messaging Data & Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your phone number and SMS consent information are used solely by One Earth Solar LLC (1earthsolar) for the purposes you have explicitly consented to:

Transactional messages: Appointment reminders, installation schedule notifications, account updates, and customer service communications.
Marketing messages: Special offers, seasonal promotions, and program announcements (only if separately opted in).

Mobile information may be shared with service providers that assist in delivering our messaging services (e.g., SMS platform providers). These providers are contractually obligated to protect your information and may not use it for any purpose other than delivering messages on our behalf.

We maintain records of your opt-in consent in compliance with TCPA and CTIA guidelines. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at info@1earthsolar.com.

Message frequency may vary. Message and data rates may apply according to your wireless carrier plan. Carriers are not liable for delayed or undelivered messages. For details about our SMS programs, please see our SMS Terms & Conditions.

Third-Party Services

We may share personal information (excluding mobile phone numbers and SMS opt-in data) with trusted third-party service providers who assist us in operating our business. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. Under no circumstances do we share your mobile phone number or SMS consent data with third parties for their own marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including your mobile phone number and SMS consent records. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Access the personal information we hold about you.
Request correction or deletion of your data.
Opt out of the sale of your personal information (we do not sell your data).
Withdraw consent for SMS communications at any time by replying STOP.
Request information about what data we have collected and how it has been used.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. SMS consent records are maintained for a minimum of 5 years in compliance with TCPA record-keeping requirements.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

One Earth Solar LLC (1earthsolar)
West Peoria, IL
Phone: (844) 803-2784
Email: info@1earthsolar.com